Information Collected From This Website
When you visit this website, some information, such as the site that referred you to us, your IP and email address, and navigational and purchase information, may be collected automatically as part of the site's operation. This information is used to generate user profiles and to personalize the website to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your username, password, place of birth, full name, telephone number, email address and postal address, or other information to register online, or for your credit card number or other personally identifying information to fulfill licensing transactions or to receive products or services. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.

How We Use Your Information
The information collected online is stored indefinitely and is used for various purposes, including processing your transactions, customer service, product and service development, direct marketing and marketing analysis, facilitating your use of this website. The information we collect will NOT be shared with other entities for similar purposes.

About Cookies
When you visit The Chocolate Moose website, we place a file called a cookie in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The information that cookies collect includes the date and time of your visit, your registration information and your navigational and purchase activity. Cookies provide many conveniences. They allow The Chocolate Moose website to recognize information, such as the account information you have created, and assist in determining what content is best suited to your needs. Cookies also allow you to retrieve previous orders with ease and view your previous invoices.

Most browsers allow you to decline cookies, but if you elect to do so, some pages on the website may lose some of their functionality. You are free to delete cookies after your session, and your browser should contain instructions on how to do this.

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Links to Other Sites
This website contains links to other sites that are not owned or controlled by The Chocolate Moose. Please be aware that we, The Chocolate Moose, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Reviewing, Updating or Correcting Your Personal Information
If you would like to review or revise information you previously provided on an online form, or believe that what we currently have on record is incorrect, you may update your information in the Account section of the website.

Orders With Incorrect Merchandise
In the event that incorrect merchandise is received, we will do our best to correct the error in a timely fashion. In the event of an exchange, we will ship corrected merchandise at the shipping service level at which it was purchased. For instance, if the incorrect merchandise was shipped via UPS Ground, it will be shipped at the same service level.

In the event that you opted for Rush Delivery, we will refund the cost of shipping the incorrect item. We will issue a call tag for the return of the incorrect merchandise and upon receipt, will issue credit accordingly. Please note that we are unable to issue credit for any product in which the factory seal is no longer intact.

Please note that in order for credit to be issued, notification of order discrepancies must be made within two (2) business days of receipt as determined by UPS tracking.

Return Policy
All claims must be made within 10 days of receipt of the order, as determined by UPS or FedEx tracking information. We will refund the cost of all merchandise returns that are received in unopened and undamaged condition, subject to a 20% restocking fee; however, we will not refund the cost of shipping. Sorry, no returns are accepted without prior approval. All returned merchandise must be shipped via prepaid freight to the following address:

The Chocolate Moose
140 East Main, Suite C
Bozeman, MT 59715
Tel: 406-551-2148
U.S.A.

Children
We do not intend to either solicit or collect personal information from anyone under the age of 16. If you are under 16, you should not use or enter information on this website. If you are providing information on behalf of a child, we recommend that you use the child's parent or guardian's email address and that you have the permission of that child's parent or guardian

Questions or Concerns
If you have any questions or concerns about our privacy policy or website, please let us know by sending an email to: info@thechocolatemoosemt.com.

Changes to This Online Privacy Policy
We reserve the right to change the terms of this privacy policy at any time, but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you understand how we use the information we collect.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: 406-551-2148, customerservice@thechocolatemoosemt.com.

The Chocolate Moose
140 East Main, Suite C
Bozeman, Montana 59715
Tel: 406-551-2148
U.S.A.

© The Chocolate Moose. All rights reserved.